1. General
All services provided by Griesshaber Glasduschen GmbH for the customer are provided exclusively on the basis of the following general terms and conditions in the version valid at the time the contract is concluded. Deviating regulations are only valid if they have been individually agreed between Griesshaber Glasduschen GmbH and the customer.
2. Conclusion of contract
2.1 The online shop's offers on the Internet represent a non-binding invitation to the customer to order goods from the Griesshaber Glasduschen GmbH online shop.
2.2 By ordering the desired goods on the Internet, the customer makes a binding offer to conclude a purchase contract.
2.3 The online shop will confirm receipt of the order immediately, at the latest 48 hours after receipt of the order. The order confirmation as well as the receipt of a telephone order do not yet represent a legal acceptance on our part. We will only accept the offer when we deliver the goods to you. You will receive a written shipping confirmation via email within 2 days. However, the customer is bound to their offer for a maximum of 24 hours.
2.4 The subject of the contract is the goods ordered by the customer. With regard to the nature of the offer, the description of the offer applies; otherwise, Section 434 Paragraph 1 sentence 3 BGB.3 applies.
Withdrawal policy
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must tell us
Griesshaber Glasduschen GmbH
Spatenstr. 15
88046 Friedrichshafen
tel. +49 7541 95329-0
Fax +49 7541 95329-25
info@griesshaber-glasduschen.de
inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the sample withdrawal form stored here, but this is not mandatory.
To meet the withdrawal period, it is sufficient that you send the notification that you have exercised your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you cancel this contract, we will reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used for the original transaction, unless something else has been expressly agreed with you; under no circumstances will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling them that is not necessary to check the nature, properties and functioning of the goods.
4th delivery
4.1 All items will be shipped or picked up immediately, if available from stock.
4.2 Pick-up can be made Monday to Friday from 07:30 to 12:00 at our exhibition in Friedrichshafen
4.3 If an item is not available at short notice, we will inform you by e-mail, provided that we have an address from you. Your legal rights remain unaffected.
5. Packaging and shipping costs
5.1 We offer the following delivery options: DHL
6. Payment, retention of title
6.1 All prices listed are gross prices in euros, which include the statutory value added tax of currently 19%. The prices valid on the day of order apply.
6.2 When ordering within Germany, the following payment methods are possible:
Instant bank transfer, PayPal
6.3 Until full payment has been made, the delivered goods remain our property (retention of title in accordance with §§158, 449 BGB). The customer must immediately inform us of enforcement measures taken by third parties in the reserved goods, including handing over the documents necessary for intervention; this also applies to other types of impairment. Irrespective of this, the customer must inform the third parties of the rights existing in the goods in advance.
7. Guarantee
If the repair has been carried out by way of a replacement delivery, the customer is obliged to return the goods delivered first to us within 30 days at our expense. The defective goods must be returned in accordance with legal regulations. We reserve the right to claim compensation under the conditions set out by law.
8. Liability for defects
Information on liability for defects: Statutory liability for defects applies.
9. Data protection
Our privacy policy is available under this link.
10. copyright
The content and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please notify us accordingly. If we become aware of legal violations, we will remove such content immediately.
11. Miscellaneous
The EU Commission has set up a platform (the so-called OS platform) to resolve disputes in online trade between consumers and retailers. This platform and further information can be found at the following link: http://ec.europa.eu/consumers/odr
12. Content and links on our pages
The content of our pages was created with great care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are responsible for our own content on these pages in accordance with general laws in accordance with Section 7 Paragraph 1 TMG. According to §§ 8 to 10 TMG, however, as a service provider, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general laws remain unaffected. However, liability in this regard is only possible from the time of knowledge of a specific infringement of law. As soon as we become aware of such legal violations, we will remove this content immediately.
13. Final provisions
The validity of the UN sales law is excluded; German law applies. With an order, the general terms and conditions of Griesshaber Glasduschen GmbH are accepted.
If the customer has no general place of jurisdiction in Germany or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract is our place of business.
